At Dr. Praeger’s Sensible Foods, Inc. we respect you, our customers and web site visitors, and understand that you are concerned about privacy and the use of your personal information. We consider the information that you choose to share with us to be confidential. We provide this explanation about our information practices for you to feel comfortable with our collection and use of your information and how we protect this information.
We do not automatically capture any personally identifying information about you and you may visit our website without supplying such information. However, certain portions of our website, will require you to submit personal information to us and each such page will prompt you for the required information. If you send us information via e-mail, we will retain this information as well. Information we collect in these instances may include, but may not be limited to, name, e-mail address, postal address, phone number, and your comments. In addition, we may automatically gather general statistical information about our website and visitors, such as IP addresses, domain names, web browsers used, pages viewed, number of visitors, goods and services purchased, etc. We use this data in the aggregate to determine where, when, and how our customers use parts of our site so we can improve the customer experience on our site.
We will retain the above mentioned information to provide you with better services, improve our products, assist in our marketing efforts, and send you updates and information if you opt-in for these communications. When you provide us with personally identifiable information we will use it for the purposes for which it was collected. Since we want to always improve our products and our customers’ experience with our products, we may contact you regarding any suggestions, questions, or comments you submit to us. By sending us these comments, suggestions, etc., you are agreeing that you are waiving any rights or ownership interest in your comment(s), suggestion(s) or idea(s). If your comment relates to a third party, such as a retail outlet, we may present your comments to the store, only using your name if you specifically grant us that permission. If you specifically opt-in, whether through the website or through correspondence with our staff, we may use your information to deliver information to you that, in some cases, is targeted to your interests, such as new products and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you. We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires, such as to comply with a subpoena, court order, or the request of a government agency or regulatory body. We may use your information, as part of an aggregate, to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site’s content, layout, and services. We may use your IP address to help diagnose problems with our servers, to manage our website, and to enhance our site based on the usage pattern data we receive.
We use reasonable commercial efforts to prevent others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. Your personal data becomes part of our in-house secure and safe file environment. Employee access to customer information is restricted and limited to a need-to-know basis.
Children under 13
Dr. Praeger’s Sensible Foods, Inc. is committed to protecting the online privacy of children. We do not require personal information to access most areas of our website and will not knowingly collect or use personal information from children under 13. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. We encourage all parents to regularly monitor their children’s usage of the World Wide Web and e-mail. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.
Changes To Our Policy
By using our website, you consent to the collection and use of this information in the manner described above.
How To Contact Us
To update, correct or delete your personal information, you can contact us at [email protected].